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Quality Policy

 

TO ACHIEVE DURABLE SUCCESS AND PROSPERITY WE MUST WORK BETTER- IN EVERYTHING, FROM EVERYBODY, PERMANENTLY…

THE CUSTOMER
The prosperity of the company and its stability depend by its customers. That is why the most important for us is the customer. We consider customers as our partner and therefore our employees aims to meet necessities of our customers as we permanently increase their complacency of using our products.
Guarantee for the prosperity, competitiveness, firmness on the market and increasing of the sales is our professionalism. Therefore the products are offered with the proper methods, ensuring professional advices, proper delivery and training of the consumers, which will satisfy their necessities and expectations.

MOTIVATION
Qualitative products can be provided only by satisfied employees. They can guarantee the exactions and expectations of the customers. Only satisfied and motivated employees  will aim to guarantee the prosperity of the association, in which they work. Therefore the management will guarantee also in the future the interests at its employees:

  • Adequate remuneration in the real achieved results contact;
  • Opportunity for increasing the qualification, the knowledge and the skills of each member of collective;
  • Healthful working environment and in the company.

QUALITY
The management requests all employees of the company to give maximum efforts, diligence and responsibility during  performance of their assigned tasks with the purpose to assure the needed quality. The management and personnel endeavor uninterruptedly to discover opportunities for optimizing and bettering the processes in the association
A practical sign for realization of the quality policy is the implementation of the Quality Management System (QMS) according to ISO 9001: 2000. The management has created and will guarantee in the future conditions for precise observing the requirements of QMS and actively assistance by the whole team during its applying, maintenance, adapting and continuously elaboration.
The leadership of ACM guarantee that the policy stated hereinbefore is known of all employees at the association, they understand its point and meaning and endeavor to effect the concrete tasks, that are resulting from that.